At Smart Flex USA, we are committed to delivering your order quickly and efficiently. Please review the details of our shipping process below:
Processing & Delivery Timeframes
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Orders are processed and shipped within 48 hours of purchase.
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Once shipped, delivery typically takes 1–6 business days, depending on your location.
Shipping Partners & Tracking
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We work with reliable, trusted carriers to ensure prompt and secure delivery.
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A tracking number will be sent to your email once your order has shipped so that you can monitor its progress.
Shipping Rates
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Shipping costs are calculated at checkout based on your shipping address and the selected delivery method.
Delivery Issues
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If your package is delayed, lost, or arrives damaged, please contact us at customerservice@smartflexusa.com for prompt support.
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Please note that Flex Bed USA is not liable for delays due to weather, carrier issues, or other unforeseen events beyond our control.
If you have any additional questions or concerns, our customer service team is here to help. Thank you for choosing Smart Flex USA!